Privacy Policy

S.P Royal Foods is a food brand based in Himatnagar, Gujarat, India, operating at www.sproyalfoods.com.

Email: sproyalfood@gmail.com

Phone: +91 92747 17472

Address: Himatnagar, Gujarat, India

a) Information you provide directly:

• Name, email address, and phone number (during account registration)
• Delivery address(es) saved to your account
• Order details and purchase history
• Contact form submissions (name, email, message)
• Password — stored securely in encrypted/hashed form via our authentication provider; we never store your password in plain text

b) Information collected automatically:

• Login method and authentication data (if you sign in via Google, we receive your name, email, and profile picture as permitted by your Google account settings)
• Cart and wishlist activity linked to your account
• Basic technical data such as IP address, browser type, and device information, for security and fraud-prevention purposes

c) Payment information:

We do not collect or store your card, UPI, or bank details. All payments are processed securely by Razorpay. We only receive confirmation of payment success or failure and a payment reference ID.

We use the information we collect to:

• Create and manage your account
• Process and fulfil your orders
• Send order confirmation, shipping, and delivery updates via email
• Respond to your queries submitted via our Contact page
• Maintain the security and integrity of our Site
• Comply with legal and tax obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

To operate our Site, we share limited necessary information with the following trusted service providers:

• Supabase — database hosting and authentication (stores your account details, addresses, orders, and wishlist)
• Razorpay — payment processing
• Resend — sending transactional emails (order confirmations, shipping updates)
• Google — if you choose to sign in with Google

Each of these providers has its own privacy and security practices, and we choose providers that maintain industry-standard security measures.

Your data is stored securely using Supabase's infrastructure with access-controlled database policies, meaning your personal information is accessible only to you and to S.P Royal Foods for the purpose of fulfilling your orders.

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

We use browser local storage to temporarily save your shopping cart if you are not logged in, so your cart is not lost between visits. This data stays on your device and is not accessible to us until you log in, at which point it is merged into your account.

You have the right to:

• Access and update your personal information at any time via your Account page
• Request deletion of your account (see Section 8 below)
• Contact us to ask what personal data we hold about you

If you delete your account, we will deactivate and anonymize your personal information (name, email, saved addresses) from active use. However, records of past orders may be retained in an anonymized form for accounting, tax, and legal compliance purposes as required under Indian law.

We do not permanently erase order transaction records, as businesses are legally required to maintain financial records for a minimum period.

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: sproyalfood@gmail.com

Phone: +91 92747 17472

Address: Himatnagar, Gujarat, India